| I am very pleased with the whole shopping experience
with your company, and a letter like this certainly confirms what I expected,
that you are a very good company. I will certainly recommend you to friends,
and you can use my e-mail address as a reference too, in case some of your
customers would like that. |
| |
Julie W. Quebec, Canada Oct 2001 |
| We would like to thank you for bailing us out last
minute. The e-retailer we previously used had let us down, and you came
in and saved the day for us. We received the wedding band on morning of
October 5 and had it in time for the wedding on October 6! We just want
to really say thank you for making the extra effort to make sure we got
the ring and for the follow-up. We are most pleased with the service you
offer and would be happy to provide a customer testimonial if you ever need
one. best, |
| |
Wendy C., Freemont, CA Oct 2001 |
| I never in a million years expected my ring to arrive
so soon. Thank you very much for taking care of everything for me!! It's
absolutely perfect :) Hugggs |
| |
Heidi T., Royal Oak, MI Oct 2001 |
| We got it! It's PERFECT!! GORGEOUS!! Matches so well!!
Thank you SO much for your help and guidance, we really appreciate it and
are VERY pleased with the result. It was great to work with you, we hope
everyone you deal with is as satisfied as we are. THRILLED, |
| |
Adam & Jennifer Oct 2001 |
| I just wanted to inform you that I was very pleased
with the quality of the titanium wedding band and the speed at which it
was delivered. When I receive good service, I like to point it out. Thanks
again for your help in expediting my order -- it is most appreciated. I
will most definitely recommend e-weddingbands in the future. |
| |
JSD, Fort Worth, TX Oct 2001 |
| Thank you sooooooo much for your help! I'm really
impressed with you and your company . This really means alot to me. Thanks
again and have a great week. |
| |
Christin S., MO Oct 2001 |
| Keep up the good work. And thanks for all of your
help. I was just surfing the net looking for plain white gold wedding bands
through Yahoo wedding shopping. You guys have the best descriptions, pictures,
prices and the BEST customer service. I have already bought 3 bands from
your on-line store - for the wedding bands and for fashion - and I love
them all!!! Believe it or not - it is hard to find plain bands in stores
- or at least I have not seen them. Most mall stores only carry ornate bands,
which is great for someone who likes that look. I am more of a traditionalist
when it comes to jewelry and I like the very plain, but classy look. You
guys have both and that is great - very good variety. Thanks for contacting
me on my package - another sign of excellent customer service!!! |
| |
Allison D., WI Oct 2001 |
| Just wanted to let you know that I received my wedding
band order today: the Brushed TT white and yellow gold model. I must say
that it is a very GOOD LOOKING ring and very comfortable to boot (I've never
had a comfort fit band before and had I known how comfortable it would I
would be I would have gotten one in the first place!!). My wife absolutely
loves it. |
| |
Francisco D., NJ Oct 2001 |
| We received the wedding band and I am writing to thank
you. It is quite splendid! My husband and I are so impressed with your efficient
and charming service and the quality of your rings that we are planning
to visit e-weddingbands.com soon for other items. Bless you! Warm regards
and thanks again! |
| |
Jani A., PA 09/01 |
| My fiance and I have both had the most wonderful,
helpful interactions with your customer service department... and I work
in client support! Both you and Kara have been so kind and attentive. We
both appreciate it so very much. We will only speak highly of our experience
with weddingbands.com when we talk to our friends. Thanks so much! |
| |
Kate & Rupert, WA 09/01 |
| We have never before purchased anything off the internet,
let alone jewelery. We are very happy with your product and the expediency
with which we received the product. Your website is extremely easy to navigate.
We are 110% satisfied with your customer service and have recommended your
site to friends. Thank you for helping us in such a stressful time....the
wedding is November 17. |
| |
Erin & Ben, MO 09/01 |
| Thank you so much for all of your help. The ring arrived
on Friday as scheduled and it is Awesome! Fit is perfect. Now we are ready
for Spain. Thanks again. |
| |
Mindi T., TX 09/01 |
| I received the ring today. Thank you very much for
getting it to me in time for the wedding. The ring is exactly as pictured,
and fits perfectly. Regards, |
| |
Bill B., MD 09/01 |
| I am letting you know that we got my husbands wedding
ring and it was absolutely perfect. You did an excellent job. I am so glad
that I ordered the ring from you. Not only did I get to talk to a real person,
and had my mistake in ordering corrected, the ring came to my house early.
It is evident that your company is very professional and even on the internet,
with an obvious lack of human interaction, you guys still made me feel important
and that my order was important. I can't thank you enough for doing such
a great job and I WILL recommend you to anyone and everyone that I know
that needs a wedding ring. Thank you again, |
| |
Hollee T., OK 09/01 |
| I got the
ring and it's beautiful! Thank you! I just want to say that I'm very impressed
with your service and I won't hesitate to refer your business to my friends
and family. I look forward to doing business with you in the future. |
|
Valerie G., TX
8/31/01 |
| We got
the ring yesterday! It is perfect. Thanks so much for your attention and
customer service! Thanks again! |
|
Aileen R., CA
8/29/01 |
| Thanks
for being so wonderful! I never expected such terrific service from an "online"
company. You have responded quickly to all of my emails, asnswered all of
my questions, and have allowed me the comfort of not having to worry about
a thing with e-Weddingbands.com. With my wedding fast approaching, last
minute details and worries are taking over my life, and you have made sure
that I am not stressed about my wedding bands! Thank you kindly for being
so customer-service oriented. I would like it very much if you would print
this message and submit it to your Manager...they should know what a valuable
employee you are! Thanks again. Please let me know when I should expect
the bands... Regards, |
|
Karyn A, NY 8/29/01
|
| Hi, I just
received Brian's wedding ring.....BEAUTIFUL! Thank you so very much for
all of your help, patience and assistance, it is truly appreciated. I will
definitely recommend you to my friends. Regards, |
|
Jan G., IL 8/24/01 |
| Just a
quick thank you for the prompt service. The ring arrived this morning, looked
great, and fit perfectly. Again, thank you. |
|
Bill K., VA 8/23/01
|
| Thank you
so much for all your help! You have been wonderful to deal with! I wish
all on-line comany's were as quick to update! Thanks again! |
|
Charlissa S.,
AZ 8/23/01 |
| Thanks
very much for your reply. You know, you guys have the best customer service
(and the quickest, I might add) of any internet business that I have ever
ordered from. I order a lot of stuff off the internet... Anyway, thanks!!
|
|
Sony, 8/20/01
|
| Hi! I just
wanted to let you know that we got the ring yesterday and that it is a perfect
fit! Thank you so much for the wonderful turn around time!! It was great
doing business with you! |
|
Nicole R., 8/17/01
|
| Thanks
a million for your great service! I just received the ring today and I LOVE
it!! I'm sure my soon-to-be husband will love it too (or is this just a
"girl" thing??!!) Thanks again, |
|
Liz G., 8/17/01
|
| Just wanted
to let you know that we received my husband to be's wedding band. It is
absolutely gorgeous! Everything that we expected and more! Thank you so
much! |
|
Beth B., GA 8/16/01
|
| Your customer
service is extraordinary and the wedding band "upgrade" I bought my husband
for our anniversary is fabulous! The engraved titanium wedding band you
created was the ultimate gift to my husband the professional golfer...You
are the best. |
|
Laurie H., MI
8/13/01 |
| Got the
ring a few days ago and it looks great. It showed up without a hitch, and
fits perfect. I appreciate the heads up on the delivery and the attention
to the customer. You all have a quality operation, thanks again. |
|
Justin M., TX 8/13/01
|
| I received
the wedding bands in the mail yesterday and wanted to thank you for helping
me to get a perfect fit. And the engraving couldn't be more beautiful. All
of your help is much appreciated. I only wish other online services were
as timely and reliable as yours has been. I would gladly recommend you to
my friends looking for good value and terrific service. Regards, |
|
Angela D., MA
8/9/01 |
| I ordered
a titanium wedding band for my (now) husband that was to arrive 2 days before
we left for the wedding in Mexico. Not only was the band PERFECT, the customer
service was unsurpassed and the ring arrived in plenty of time! Thanks for
helping me feel secure with such an important detail. Dave loves the ring!
Thanks~ |
|
Jodi M. 8/8/01
|
| I just
want to add in my two cents about the helpful and courteous service I received
from e-weddingbands. I am pleased with my purchase and I love how the engraving
is in big, fat letters so you can read it easily! :) Anyway, thanks again.
You guys are great! |
|
Sarah D., AL 8/7/01
|
| This one
was for him, he's got small fingers! I was having a heck of a time finding
something simple, but nice. I not only found what I wanted, at my kind of
price, but your service is pretty darned fast! I thought I would have to
wait a couple of weeks, from the day I ordered, for the ring to arrive.
I tracked it, UPS has scheduled deivery for the 9th. When I ordered, I sincerely
did not expect to have even shipment confirmation for at least two weeks.
Now that I have found you, I've bookmarked your site, as I change styles
like most people change socks. I'll be able, when I'm ready, to get a couple
of different bands for myself. I wish I'd found you long ago! I used to
work for a jewelry manufacturer, here in New York; industry experience told
me you might not have the size 7.5 for my husband, in stock. Pleasant surprise!
I am telling my friends about you, quite a few are getting married. We'll
be doing business again, soon. Thank You! |
|
Kitty L. 8/6/01
|
| I just
want to say thank you for such wonderful service. My wife and I appreciate,
so much, the quick responses to our questions and the friendly, helpful
answers! You helped my wife's ideas become reality. This is the wedding
band I have always wanted to wear, but didn't know it until I found you
guys on the web. So, thanks for making the Plat/Titanium Newport. It's a
perfect wedding band! |
|
Curtis S., 8/1/01
|
| I would
like to thank ya'll for a wonderful ring. I've gotten so many compliments
from other people. I would highly recommend e-weddingbands.com Thanks, |
|
Lauren S., MS
7/30/01 |
| I received
the ring just fine....the inscription was perfect and I just wanted you
to know it worked well....we were married tonight! I used the internet web
page search to find you guys....but, I will reccommend your site to anyone
who is in need of a ring. Thank you for making this day more special. |
|
Kay & Kenny
M., LA 7/27/01 |
| I have
to tell you what a great experience it was ordering through your site. You
were very prompt with responses and follow-up. And the shipment went out
on a very timely manner. This is an important ring for me. My husband and
I have been seperated for 8 months. We are now reconciling and I am planning
on asking HIM to marry me...again! Thank you for helping me make a special
event! |
|
Amy L. 7/27/01
|
| I JUST
RECEIVED MY BANDS TODAY. THEY ARE JUST PERFECT ..I HAVE BEEN LOOKING FOR
SO LONG FOR THESE... JUST WANTED TO SAY THANKS AGAIN... |
|
MANDY K. AL 7/27/01
|
| Everything
was perfect...both of our families were renting beach houses across the
street from each other, all of our friends were coming down, we had the
perfect beach wedding planned, except for one thing. In all the planning
for an out-of-town wedding, I forgot to get my fiance his wedding ring until
one week before our departure! I had so much to do to get ready for our
trip and wedding, that I did not have time to go shopping all over town,
so I decided to shop online. I found the perfect ring for Michael, so I
ordered it. Then I really started to panic! What had I done! It was never
going to be here on time, much less right! I was not familiar with this
jeweler! I'm in South Carolina! These people are God knows where! I called
the company with every intention to cancel the order. I spoke with Kara.
She assured me that the ring would be right, on time, and of the highest
quality. The ring came two days later, and was far beyond what I expected!!!
It was absolutely beautiful!!! Very heavy, and of the best quality! The
engraving was perfect (I wanted so much on it, that they had to use two
lines)! I had to take the ring to my local jeweler due to my mismeasuring
(No Fault at all of e-wedding bands.com), and they wanted to know where
the ring had come from. The assistant at my local jeweler called the repair
man and all of the other assistants over to "check out" the engraving and
quality of the ring. They were very impressed as well, and did not offer
any bands that were as impressive as mine! I want to thank Kara, and e-weddingbands.com
for saving my wedding and sanity!!! I could not be any more pleased, and
neither could Michael!!! |
|
Alisa J. SC 7/24/01
|
| I received
the ring yesterday! It is absolutely wonderful and I just wanted to say
thanks for your quick service. I will be sure to recommend you to others
I know that are getting married soon! |
|
Naomi F., OH,
7/24/01 |
| I have
recieved the ring and it is beautiful! Thank you so much and it was a pleasure
to find such a beautiful ring. Thanks again the ring is perfect. |
|
Christine B.,
7/23/01 |
| I got my
ring today, it's gorgeous!!! You guys did a great job, I know my fiancee
is going to love it. Thanks for the prompt service!!! Many thanks, |
|
Treena W., Layton,
UT 7/16/01 |
| Yes, I
did receive the ring yesterday, Tuesday--I absolutely love it and I know
that my boyfriend will too. Thanks so much, it is so very nice. I'm also
grateful for the correct spanish spelling. I look forward to my future purchases
from you--I will be ordering a ring for mom pretty soon. Also, I have already
begun to recommend you to my friends--Can you tell that I am happy with
the ring? I just hope that it will fit his finger size. I will be giving
it to him this Saturday--I'll find out then. Thanks again and be expecting
my next purchase soon! |
|
Susana G., CA
7/18/01 |
| I just
wanted to let you know that I received my ring today and it is just beautiful!
I will heartily recommend eweddingbands to all of my friends! Thanks! |
|
Laura H., TX 7/13/01
|
| You guys
are good! As I told Linsee, the rave reviews I read about your company on
your website have proven absolutely accurate. It has been a pleasure doing
business with you! Thanks again for all you help and attention, and best
of luck for the future. |
|
Andy F. 7/13/01
|
| Most importantly,
I would like to thank you for the prompt and professional service that you
provided, as well as the notification of when my ring would be shipped.
It is perfect! This was the style I had in mind for my fiance for a long
time, but could not find anywhere. Also, it was comforting to know that
I could contact you personally with any questions, etc. I will--and have--recommended
your company without hesitation. Thank you again! |
|
Dawn R., San Jose,
CA 7/12/01 |
| Got the
ring today. It is perfect. Thanks so much for all of your help. You guys
have been really helpful and great to work with. Thanks again! |
|
George C., Tarrytown,
NY 7/6/01 |
| Just wanted
to let you know that we received the ring today. It was exactly what he
wanted. Thank you for all your help and for rushing it to us in time for
the big day. We are quite satisfied with our purchase and look forward to
doing business with your company again in the near future. Thanks again! |
|
Lynn & Joe
K., NJ, 7/5/01 |
| Thank you
guys SOOOOOOOO much for being so helpful and friendly. A nervous bride-to-be
couldn't ask for better service!! Y'all are life savers!! I received my
ring just a little while ago… it is absolutely beautiful!! I'm sure my fiance
will love it!! Thank you so much for the great customer service and speedy
delivery!! |
|
Debbie R. Southlake,
TX 7/2/01 |
| The titanium
wedding band arrived on day after your exceedingly prompt shipment date.
It is just beautiful. Beyond my expectations. |
|
Bill T., Spokane,
WA, 6/30/01 |
| Thanks again
for all your help. I've really appreciated your prompt and detailed replies
to all my questions. When my fiance told me what he really wanted was a
titanium ring I laughed at him and wondered where we'd find one. And now,
one is being made for him! Thanks again, |
|
Mya R., CAN, 6/28/01
|
| Thanks
so much for your incredible & speedy service. My husband loves his new titanium
wedding band! Thanks so much! |
|
Lisa B., ME, 6/28/01
|
| We received
the rings this morning and are pleased with both the rings and the rapid
delivery. Thanks. |
|
Paul, MA, 6/25/01
|
| We received
the rings today. They are beautiful! Just what we wanted. Thanks for your
assistance and most of all, your quick responses when we had a question.
|
|
Jamie & Jody,
CA, 6/20/01 |
| Just got
the ring, it's GREAT!!! Thanks so much! |
|
Sharon & Tom,
CA 6/15/01 |
| Thank you
for the quick response. You make shopping online what it should be: the
convenience of buying something from behind your computer PLUS the attentive,
quick customer service you get when you're actually in a store ! Wish more
online companies were like that. Keep up the good work ! |
|
Ronald V., 6/13/01 |
| We received
the first ring yesterday, and it looks awesome. I must say that so far,
I am thoroughly impressed with your operations. I look forward to receiving
the second. Thanks for all of your help. |
|
Colin D., 6/13/01 |
| Thanks!
Once again, it was a pleasure ordering from you. (Though I hope this doesn't
become a yearly event!) |
|
Kimberly L., 6/12/01 |
| I got the
ring yesterday and it is perfect! Thank you for your help and for getting
it to us so quickly! I will definitely recommend this site. Thanks Again. |
|
Rachel B., 6/12/01 |
| Thanks
so much for getting this out on time, you have no idea how much this means
to my fiance and I! Please thank Kara for her help as well! |
|
Matt B., 6/11/01 |
| I just
wanted to write and say that I got it just in time, and that it looks just
great, actually my wife and I both ordered from you guys and we are very
happy with them. You service is great and your response time is amazing.
Thank you |
|
Joshua B., 6/11/01 |
| Got it
and it's perfect. Thanks for all the help. You have made this a very easy
and enjoyable experience...I will tell everyone! Many Best Wishes, |
|
Piers C., 6/8/01 |
| Thank you
for the prompt delivery. They were exactly what we wanted. Thanks so much
for making our day so special. |
|
Krista L., 6/8/01,
KY |
| Got the
ring yesterday, it is great! I will recommend you to my friends who get
married in the future. Thanks for the professional and personal attentiveness. |
|
Ryan G., 6/7/01 |
| We got
them yesterday. we do love them. They are just what we wanted. Thank you
so much and thanks for getting them to us as soon as you did. One less thing
we have to worry about, haha. Thanks for all of your prompt service and
quality. |
|
Rann R., 6/7/01 |
| I am writing
to thank you. I am the fiancé of M. M. who emailed you recently about his
ring which ended up being too small. I very much appreciate your willingness
to allow him to exchange it for another half size larger. We were concerned
that this wouldn't be an option. I will gladly give positive feedback on
your service on message boards. Thank you again for your help. |
|
Nicole B., 6/6/01 |
| We got
the new ring on Monday and it is perfect! We are very happy with it and
I will definitely recommend you to anyone who is in the market for a ring.
I want to thank you again for being so helpful and easy to work with! Thanks! |
|
Sarah N., 6/6/01 |
| I just
recieved my rings on Friday, and absolutely love them!! I'd have to say
that I have found no where else where I could have gotten such beautiful
rings at such reasonable prices. Thanks again! |
|
Ginny, 6/2/01 |
| Thanks
so much for the outstanding customer service!!! It's so refreshing to find
a company that communicates with you when an order is placed! Thank you
again! |
|
Joanne K, 6/1/01 |
| Just received
the platinum band I ordered. It is perfect! I was a little leary about ordering
something so important and personal via internet but I read your website
and the recommendations you received. Everyone was telling the truth. I
shopped around and your prices are several hundred dollars less for the
same quality. The service was fast and your emails updating the order were
truly a nice personal and thoughtful touch. I will tell people about your
web site. Thank you very much for your service! |
|
Kathy K., 5/31/01 |
| Thank you
so much for your assistance and patience with placing and getting my order.
I have already recommended your site to a few friends and plan to come back
myself if the need arises. Again, thank you. |
|
Traci D, 5/30/01 |
| Hello,
I received the ring today and it is wonderful - thank you for the care you
took in fashioning it. I can't wait to show it to him on June 13th! |
|
Yvonne J., 5/29/01 |
| Thank you
so much for keeping me updated!!! I have so many things on my mind right
now, so that little bit of reassurance is greatly appreciated! Thanks again!
|
|
Michelle G., 5/24/01 |
| Thanks
alot Jeri. This couldnt have been any easier. I have to praise your customer
service. Much better (and more personal) than I expected for e-commerce.
I'll gladly share my experience with others. |
|
Justin C., 5/24/01 |
| We received
the rings and we are very happy with them. They are very beautiful! We want
to thank you for your understanding, patience and all your help, and we
wish you success in your business! |
|
Ioana P., 5/22/01,
Nevada |
| YIPEEEE!!!!!
MY RING HAS ARRIVED!!!! Thank you for all of your help and excellent service.
It's exactly what I hoped for and I'm glad that I went with e-weddingbands.
I was a little concerned about ordering something so important on-line and
site unseen, but the photos were very accurate and a simple gold band should
be easy. Thank you for getting the engraved message correct too. It was
a bit cryptic with the letters and numbers, but you got the spacing and
letters/numbers correct. Once again, thank you and your jewelry elves for
such a nice quality ring. By the way, I have a platinum band and I cant
tell the difference between the white gold and platinum bands. The quality
is great!!! |
|
Deborah C., 5/22/01
|
| What a
great experience! I am always a little nervous to order things over the
internet, but I will certainly do business with e-weddingbands.com again.
I loved the band, and it came early enough for me to give it to my husband
on our 3rd anniversary (he lost his original)! I looked around at jewelry
stores and your prices are the best! Thank-you! |
|
Olivia G., 5/18/01 |
| They arrived
this morning and are PERFECT. Thanks for your prompt, efficient service!
|
|
Jeanne P., 5/17/01 |
| First of
all, I have NEVER dealt with a more personable company!!! Thank you so much
for being "human"! Unfortunately, my husband lost his wedding band, and
I intend to give this to him for our anniversary. W O W!!!! I just got the
ring and it is absolutely even more exquisite than I imagined! Thank you
SO much!!!!!! |
|
Tamara R., 5/16/01 |
| Thank you
for your prompt attention and help with this matter. I do appreciate all
your help. Your company is courteous and speedy in getting your product
out, and you yourself have been very helpful with our problem. I would cetainly
recommend e-weddingbands to others. Best regards. |
|
Lisa D., 5/15/01 |
| I received the rings
today and they look great. I can't say enough about how wonderful your site
is and the customer service was as good as it gets. I will recommend you
to my many friends who are marrying soon. Thanks! |
|
Elenor M., 5/14/01 |
| Jeri, They're
beautiful! We had such a disappointing experience with another web retailer,
-------.com (name deleted out of courtesy to our competitors), so we were
nervous about trying again. We spotted your google.com ad and liked the
style of the Newport. We wore your plastic sizer rings for a few days (thanks),
then settled on Florentine finish. Your emails were prompt and timely, as
was the professional delivery. The rings look and feel great! We will recommend
you to our friends. |
|
John M, 5/11/01 |
| We received
our platinum wedding bands last week. We want to thank you for your excellent
service. The whole process was quick, and the bands are simply beautiful.
The engraving is flawless. And last, but not least, the price was very reasonable.
You deliver a superb product quickly and at the best price I was able to
find. Cheers! |
|
Jim B., 5/09/01 |
| Got the
wedding band on Friday and it fit Robert PERFECTLY and he adores it... He
thinks its perfect and so do I!! We are upgrading to platinum in about a
year and I guarantee both of our bands will come from you. Thank you so
much for everything! I will give everyone I know the highest recommendation
of your company! Thank You!! |
|
Kathryn G., 5/08/01 |
| I received
my ring and just wanted to let you guys know it was PERFECT. Great job.
It is nice to deal with great folks when on-line and you have topped the
charts. Thanks, |
|
Chris P., 5/07/01 |
|
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Even More Customer Comments  |
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