Easy Instructions for International Customers
International FedEx Shipping:
Requirements for International Orders for Your Protection:
We do not ship to Romania, Nigeria or Indonesia. Also, France does not allow the import of jewelry.
As purchaser, you are responsible for any duties, taxes and customs charges that may apply to the shipment and goods upon delivery. We recommend contacting your shipping agent, a local FedEx office, or registering online at FedEx.com for an estimate of these costs.
Canada: Per change in Canadian law, when exchanging a previous item purchased, regardless of coverage under warranty, the Goods and Services Tax (GST) may be charged again upon re-delivery of item(s). It is our understanding you will not pay any duty on a return purchase (sizing, exchange, warrantied items). We will still process all international returns per FedEx guidelines.
For Loose Diamonds
You should receive an e-mail confirmation with a FedEx tracking number from us as soon as your order ships. (Please note, many e-mail programs, such as Hotmail and Yahoo will filter the e-mail from FedEx to your junk folder).